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View Device Group Info for Unattended Access

You can view the name of the company that has set up unattended access on your computer.

View device group info on Windows

  1. Right-click the GoToAssist Customer icon in the system tray and hover the cursor over Unattended Access.
  2. Select Device Group Info... from the Unattended Access drop-down menu to view the company name associated with your unattended computer.

View device group info on a Mac

  1. Click the GoToAssist Customer from the Apple Menu bar and hover the cursor of your mouse over Unattended Access.
  2. Select Device Group Info... from the Unattended Access drop-down menu to view the company name associated with your unattended computer.
Article last updated: 27 September, 2022