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OpenVoice Customer Support

    How can we help you?

    Getting Started

    Explore first-time user resources and log in to view & manage your conference room settings

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    Admin Tools

    Access the Admin Center to manage your organizers, create usage reports, and configure your account settings

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    Account & Billing

    Manage your current plan, view toll & toll-free rates, and change your billing preferences

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    Getting Started

    Explore first-time user resources and log in to view & manage your conference room settings

    Log In to Your Account Install the OpenVoice Outlook Plugin Start a Conference Access Numbers FAQs Join a Conference Download & Print the OpenVoice Wallet Card (PDF) Schedule a Conference Manage Your Settings Organizer QuickStart (3:32) General FAQs
    Admin Tools

    Access the Admin Center to manage your organizers, create usage reports, and configure your account settings

    Add New Users Admin Portal Features Manage Default Product Settings for New Users Create Reports Conference Management Admin Center Overview (1:59) Manage Custom Settings for Users & Groups Manage Announcement Settings
    Account & Billing

    Manage your current plan, view toll & toll-free rates, and change your billing preferences

    Minute Usage & Billing FAQs Change Your Login and Personal Information How do I find my rates for toll and toll-free audio services? How do I cancel my account?
    Organizer Tools & Recording

    Learn how to customize your settings and use features & controls to help you facilitate your conference call

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    Mobile Device Support

    Download the iOS and Android apps to schedule, host or join conference calls while you're on the go

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    Help & Troubleshooting

    Learn best practices and how to address common audio issues

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    Organizer Tools & Recording

    Learn how to customize your settings and use features & controls to help you facilitate your conference call

    Record Your Conference Call Call Recording FAQs Use Phone Commands Use Web Controls Manage Your Conference Settings Organizer Features FAQs Edit a Scheduled Conference View Conference Call Information
    Mobile Device Support

    Download the iOS and Android apps to schedule, host or join conference calls while you're on the go

    Use the OpenVoice app for Android Use the OpenVoice app for iPhone OpenVoice Android App Overview (5:26) OpenVoice iPhone App Overview (5:41) Invite Attendees via the Dial Out Feature for Android Phones Share Your Conference Room via Android
    Help & Troubleshooting

    Learn best practices and how to address common audio issues

    Why do I keep hearing echo on my conference call? How do I resolve issues with the OpenVoice Outlook Plugin? How can I disable the hold music? Can I prevent attendees with bad phone connections from joining the call?
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    Top Videos

    3:07

    OpenVoice Organizer Quick Start

    Get started with OpenVoice audio as an organizer.

    5:21

    GoToMeeting/Webinar/Training Administration Center

    Learn to use the collaboration suite administration center

    4:22

    OpenVoice Benefits of Integrated Toll Free

    Learn the benefits of using integrated, OpenVoice audio.

    Browse all Videos

    Other help topics

    Heard about our recent announcement?

    We bet you have questions! Learn more about our exciting new developments in our Merger FAQs.

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    Are you a brand new user? Take a tour!

    Discover all of the ways that OpenVoice can help you facilitate stress-free conference calls.

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    Get the OpenVoice Wallet Card

    You can download and print a card containing your OpenVoice account information to keep handy.

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    Get help joining a conference call

    Learn how to join your conference call with ease.

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    View the OpenVoice Fact Sheet

    Learn about all of the features & tools that make OpenVoice the clear and simple conference call solution.

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    Integrate OpenVoice with your Google Calendar

    You can easily integrate the OpenVoice service with your Google Calendar.

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    Use the OpenVoice Outlook Plugin

    You can schedule and host conference calls using the OpenVoice Outlook Plugin.

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    Download guides & resources

    This page is your resource center for downloadable materials and user guides.

    Browse guides