Two-Step Verification

Two-step verification adds a second layer of protection to your account.

Once you set up two-step verification, your login procedure changes: After entering your LogMeIn ID and password, you are also required to verify your identity using either a mobile authenticator app or text message (or using a backup method, which can be either text message or email).

With two-step verification, you will be able to log in with the following components, versions, sites:

  • LogMeIn host software for Windows, 4.1.4141 and above
  • LogMeIn host software for Mac, 4.1.4132 and above
  • LogMeIn for iOS app, all versions
  • LogMeIn for Android app, all versions except "Ignition" branded versions
  • (all components), all versions

You will be unable to log in to the following components:

  • Legacy versions of LogMeIn Ignition for Windows: Please switch to the LogMeIn Client desktop app before using two-step verification
  • Legacy versions of LogMeIn Ignition for Android: Please upgrade to the LogMeIn for Android app

Example: Guidance from PCI DSS v3.0

Two-step verification is a requirement in PCI DSS v3.0.