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Welcome to GoToMyPC Support

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  • Get Started with GoToMyPC

    Get Started

    Learn the basics of setting up and using GoToMyPC

    • Setting Up Your Account

      • Videos

      GoToMyPC Install a Computer

      Set up a host computer to access with GoToMyPC.

      GoToMyPC Add or Remove Host Computer

      The simple steps to adding and removing host computers.

      GoToMyPC Getting Started

      Getting setup and started with GoToMyPC.

      View More
    • Installation

      • Videos

      GoToMyPC Reinstall or Replace

      How to reinstall and/or replace a host computer.

      GoToMyPC Add or Remove Host Computer

      The simple steps to adding and removing host computers.

      GoToMyPC Install a Computer

      Set up a host computer to access with GoToMyPC.

      View More
    • Account & Billing

      • Videos

      GoToMyPC Usage Reports

      Run Usage Reports for your GoToMyPC sessions.

      GoToMyPC Billing

      Learn all about GoToMyPC Billing options.

      View More
    • Account Security

      • Videos

      GoToMyPC Two Step Verification

      Secure your GoToMyPC account with Two-Step Verification.

      GoToMyPC Security Features

      Learn to set up and adjust GoToMyPC security features.

      View More
    • Computer Access

      • Videos

      GoToMyPC Desktop Shortcuts

      Create a desktop shortcut to your host computer.

      View More
    • Admin Tools & Integrations

      • Videos

      GoToMyPC Corporate Admin Center

      Learn to use the GoToMyPC Corporate Administration Center.

      GoToMyPC Pro Admin Center

      Learn to use the GoToMyPC "Pro" Administration Center.

      GoToMyPC Account Management

      Learn the basics of GoToMyPC Account Management.

      View More
    • Security Compliance

    Articles

    View More

    User Guides

    Corporate Admin Guide Pro Management Center Guide Admin Web Services API Developers Guide Reporting Services API Developers Guide Wake-on-LAN Setup Guide
  • View in-session features

    Explore Features

    Learn more about GoToMyPC features

    • In-Session Features

      • Videos

      GoToMyPC Guest Invite

      Easily invite a guest to your computer with GoToMyPC.

      GoToMyPC Key Features

      Learn about the key features of GoToMyPC.

      GoToMyPC File Transfer

      Transfer files back and forth from host and client computers.

      View More
    • Remote Printing Setup

      • Videos

      GoToMyPC Remote Printing

      Print remotely to your host or client computer with GoToMyPC.

      View More
    • Viewer & Host Windows
    • Multi-Monitor Use

      • Videos

      GoToMyPC Multi Monitor Support

      Using and configuring GoToMyPC with multiple monitors.

      View More
    • Mobile App

      • Videos

      GoToMyPC Connecting to host with iPhone

      Watch how to connect to a host computer from an iPhone.

      View More

    Articles

    View More

    User Guides

    Corporate Admin Guide Pro Management Center Guide Wake-on-LAN Setup Guide
  • View frequently asked questions

    Troubleshoot

    Review common questions and troubleshooting tips

    • General Account
    • Connection

      • Videos

      GoToMyPC Connection Troubleshooting

      Troubleshoot any potential connection issues.

      GoToMyPC Host Computer is Offline

      What to do if your host computer is offline.

      View More
    • Remote Printing

      • Videos

      GoToMyPC Remote Printing

      Print remotely to your host or client computer with GoToMyPC.

      View More
    • Passwords
    • Remote Sound
    • Firewalls

    Articles

    View More

    User Guides

    Corporate Admin Guide Pro Management Center Guide

  • Resources

    Log in What's New Community Resource Center
  • Setting Up Your Account

    • Videos

    GoToMyPC Install a Computer

    Set up a host computer to access with GoToMyPC.

    GoToMyPC Add or Remove Host Computer

    The simple steps to adding and removing host computers.

    GoToMyPC Getting Started

    Getting setup and started with GoToMyPC.

    View More
  • Installation

    • Videos

    GoToMyPC Reinstall or Replace

    How to reinstall and/or replace a host computer.

    GoToMyPC Add or Remove Host Computer

    The simple steps to adding and removing host computers.

    GoToMyPC Install a Computer

    Set up a host computer to access with GoToMyPC.

    View More
  • Account & Billing

    • Videos

    GoToMyPC Usage Reports

    Run Usage Reports for your GoToMyPC sessions.

    GoToMyPC Billing

    Learn all about GoToMyPC Billing options.

    View More
  • Account Security

    • Videos

    GoToMyPC Two Step Verification

    Secure your GoToMyPC account with Two-Step Verification.

    GoToMyPC Security Features

    Learn to set up and adjust GoToMyPC security features.

    View More
  • Computer Access

    • Videos

    GoToMyPC Desktop Shortcuts

    Create a desktop shortcut to your host computer.

    View More
  • Admin Tools & Integrations

    • Videos

    GoToMyPC Corporate Admin Center

    Learn to use the GoToMyPC Corporate Administration Center.

    GoToMyPC Pro Admin Center

    Learn to use the GoToMyPC "Pro" Administration Center.

    GoToMyPC Account Management

    Learn the basics of GoToMyPC Account Management.

    View More
  • Security Compliance

Articles

View More

User Guides

Corporate Admin Guide Pro Management Center Guide Admin Web Services API Developers Guide Reporting Services API Developers Guide Wake-on-LAN Setup Guide
  • In-Session Features

    • Videos

    GoToMyPC Guest Invite

    Easily invite a guest to your computer with GoToMyPC.

    GoToMyPC Key Features

    Learn about the key features of GoToMyPC.

    GoToMyPC File Transfer

    Transfer files back and forth from host and client computers.

    View More
  • Remote Printing Setup

    • Videos

    GoToMyPC Remote Printing

    Print remotely to your host or client computer with GoToMyPC.

    View More
  • Viewer & Host Windows
  • Multi-Monitor Use

    • Videos

    GoToMyPC Multi Monitor Support

    Using and configuring GoToMyPC with multiple monitors.

    View More
  • Mobile App

    • Videos

    GoToMyPC Connecting to host with iPhone

    Watch how to connect to a host computer from an iPhone.

    View More

Articles

View More

User Guides

Corporate Admin Guide Pro Management Center Guide Wake-on-LAN Setup Guide
  • General Account
  • Connection

    • Videos

    GoToMyPC Connection Troubleshooting

    Troubleshoot any potential connection issues.

    GoToMyPC Host Computer is Offline

    What to do if your host computer is offline.

    View More
  • Remote Printing

    • Videos

    GoToMyPC Remote Printing

    Print remotely to your host or client computer with GoToMyPC.

    View More
  • Passwords
  • Remote Sound
  • Firewalls

Articles

View More

User Guides

Corporate Admin Guide Pro Management Center Guide