What is RescueAssist?
RescueAssist is now GoToAssist Remote Support v5, a new desktop-based and/or web-based agent console that represents substantial improvements to our current service. There is no additional cost for GoToAssist Remote Support v4 customers to use the desktop-based or web-based agent consoles of GoToAssist Remote Support v5. Learn more about the version differences.
For help using the GoToAssist Remote Support v4 service (including web portal, desktop apps, and mobile apps), you can find support resources at https://support.logmeininc.com/gotoassist-remote-support.
For help using the GoToAssist Remote Support v5 service (including web portal, agent console desktop app, and mobile apps), you can browse our support articles at https://link.logmeinrescue.com/help-rescueassist.