What is RescueAssist?
RescueAssist is now GoToAssist Remote Support v5, a new desktop-based and/or web-based agent console that represents substantial improvements to our current service. There is no additional cost for GoToAssist Remote Support v4 customers to use the desktop-based or web-based agent consoles of GoToAssist Remote Support v5. Learn more about the version differences.
Looking for help?
- For help using the GoToAssist Remote Support v4 service (including web portal, desktop apps, and mobile apps), you can find support resources at https://support.logmeininc.com/gotoassist-remote-support.
- For help using the GoToAssist Remote Support v5 service (including web portal, agent console desktop app, and mobile apps), you can browse our support articles at https://link.logmeinrescue.com/help-rescueassist.
Article last updated: 27 September, 2022