GoToAssist Seeit Overview
Learn about the most important features of GoToAssist Seeit, including account management, billing, agent and customer resources and more!
GoToAssist Seeit Overview
Are you new to GoToAssist Seeit or just need some help? Take a look at our overview to review general help topics for agents and customers.
Please note that new trial or paid subscriptions are no longer available for GoToAssist Seeit.
Get Started
Here are some topics that will help you get started with using GoToAssist Seeit.
How do I log in to GoToAssist Seeit?
I just got invited to join GoToAssist Seeit. How do I log in as a new user?
What are the system requirements for agents?
Manage Your Account & Billing
You can manage your account and billing information from the web.
How do I reset my account password?
How do I log in to the Billing Center?
Who is the billing contact for my account?
How do I change the billing contact for my account?
What's the difference between online and corporate accounts?
Why can't I change my subscription plan or billing info online?
How do I change my subscription plan?
My account lapsed. How do I renew my expired plan?
How do I cancel my subscription plan?
How do I change my email address?
Agent Resources
Learn how to host sessions, invite customers, and use features & tools.
How do I start a new GoToAssist Seeit session from my desktop?
How do I start a new GoToAssist Seeit session from my iOS device?
How do I invite my customer to join the session?
How do I pause the customer's camera feed or take snapshots?
How do I use drawing tools to make annotations?
How do I add notes about my session?
My session has ended. How do I access my session notes, photos, photo notes, and recording?
Customer Resources
Learn how to join sessions and use features & tools, as well as update your mobile app version.
How do I join a GoToAssist Seeit session from my mobile device?
How do I update my GoToAssist Seeit mobile app version?
