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Why did I lose my connection when I set up a remote printer?

    Before you begin setting up remote printing, make sure GoToMyPC starts automatically.


    1. In the system tray of your host PC, right-click the icon and select Preferences > Host.
    2. Under Start GoToMyPC, check Automatically.
    What to do next:

    If your preference was set to start GoToMyPC manually and the printer you were setting up required a reboot, your connection will have been lost and the printer installation will have to be repeated. You must physically go to your host computer and reboot then do the following:

    1. Click Start > Control Panel > Devices and Printers.
    2. Right-click the printer you were enabling and select Remove Device.
    3. Restart the printer setup process.
    Article last updated: 17 October, 2022