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  • Getting Started with RescueAssist

    Learn about the basics of setting up RescueAssist.

    • RescueAssist Fundamentals
    • RescueAssist in a Multilingual Environment
    • My Account

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    Training for New Users

    RescueAssist Training - Admins & Agents

  • Agent Console Features and Tools

    Learn about features and tools in the RescueAssist Agent Console.

    • Starting Attended Support Sessions
    • Managing Attended Support Sessions
    • Working with Unattended Support
    • Device Management (for Admins)
    • Reporting
    • Integrations

      • Videos

      Video Thumbnail

      RescueAssist and Slack: Install the App  (00:41)

      Watch this video to find out just how simple it is to install the RescueAssist app on Slack – and connect to your employees where they are already working.

      Video Thumbnail

      RescueAssist & Slack: Technician Demo  (00:41)

      Take a look at the fast and frictionless process for technicians to support employees in Slack with RescueAssist.

      Video Thumbnail

      RescueAssist and Slack: Employee Demo  (00:41)

      Check out how RescueAssist can put your IT Help Desk in a familiar place where employees are already working – in Slack

      Browse all videos

    Articles

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    Training for New Users

    RescueAssist Training - Admins & Agents

  • Account and Billing Information

    Learn about user plan details, billing, and the Admin Center.

    • My Account
    • Admin Center

      • Videos

      Video Thumbnail

      LogMeIn Administration Center - Add Users  (02:43)

      Invite software users and create settings templates

      Browse all videos
    • Billing Center

      • Videos

      Video Thumbnail

      Billing Center - Managing Subscription and Billing  (02:56)

      Billing Center - Managing Subscription and Billing

      Browse all videos
    • Subscription Plan
    • Enterprise Sign-In
    • Active Directory Connector
    • Integrations

      • Videos

      Video Thumbnail

      RescueAssist and Slack: Install the App  (00:41)

      Watch this video to find out just how simple it is to install the RescueAssist app on Slack – and connect to your employees where they are already working.

      Video Thumbnail

      RescueAssist & Slack: Technician Demo  (00:41)

      Take a look at the fast and frictionless process for technicians to support employees in Slack with RescueAssist.

      Video Thumbnail

      RescueAssist and Slack: Employee Demo  (00:41)

      Check out how RescueAssist can put your IT Help Desk in a familiar place where employees are already working – in Slack

      Browse all videos

    Articles

    View more

    Training for New Users

    RescueAssist Training - Admins & Agents

  • Resources

    Browse All Articles Release Notes Log In to the Agent Console Community Free Training
  • RescueAssist Fundamentals
  • RescueAssist in a Multilingual Environment
  • My Account

Articles

View more

Training for New Users

RescueAssist Training - Admins & Agents
  • Starting Attended Support Sessions
  • Managing Attended Support Sessions
  • Working with Unattended Support
  • Device Management (for Admins)
  • Reporting
  • Integrations

    • Videos

    Video Thumbnail

    RescueAssist and Slack: Install the App  (00:41)

    Watch this video to find out just how simple it is to install the RescueAssist app on Slack – and connect to your employees where they are already working.

    Video Thumbnail

    RescueAssist & Slack: Technician Demo  (00:41)

    Take a look at the fast and frictionless process for technicians to support employees in Slack with RescueAssist.

    Video Thumbnail

    RescueAssist and Slack: Employee Demo  (00:41)

    Check out how RescueAssist can put your IT Help Desk in a familiar place where employees are already working – in Slack

    Browse all videos

Articles

View more

Training for New Users

RescueAssist Training - Admins & Agents
  • My Account
  • Admin Center

    • Videos

    Video Thumbnail

    LogMeIn Administration Center - Add Users  (02:43)

    Invite software users and create settings templates

    Browse all videos
  • Billing Center

    • Videos

    Video Thumbnail

    Billing Center - Managing Subscription and Billing  (02:56)

    Billing Center - Managing Subscription and Billing

    Browse all videos
  • Subscription Plan
  • Enterprise Sign-In
  • Active Directory Connector
  • Integrations

    • Videos

    Video Thumbnail

    RescueAssist and Slack: Install the App  (00:41)

    Watch this video to find out just how simple it is to install the RescueAssist app on Slack – and connect to your employees where they are already working.

    Video Thumbnail

    RescueAssist & Slack: Technician Demo  (00:41)

    Take a look at the fast and frictionless process for technicians to support employees in Slack with RescueAssist.

    Video Thumbnail

    RescueAssist and Slack: Employee Demo  (00:41)

    Check out how RescueAssist can put your IT Help Desk in a familiar place where employees are already working – in Slack

    Browse all videos

Articles

View more

Training for New Users

RescueAssist Training - Admins & Agents

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