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Where do I find client app debug logs?

Debug logs may help your admin or customer support agents troubleshoot your issue.

Tip: Looking for host debug logs? See How to View Host Event Log Files.
On Windows
You can find client logs in the following files:
  • \Users\All Users\LogMeIn\LogMeInBrowserPlugin.log
  • C:\Users\<username>\AppData\Local\LogMeInIgnition\LogMeInIgnition.log
On Mac
The client debug log is available in the top-right. Click LogMeIn client > Preferences > Advanced > Debug logging

You can also find the debug log in the /Users/(username)/Library/Logs/LogMeIn Client folder.

Article last updated: 27 September, 2022