How to View LogMeIn Event Log Files

The host will always log the following events to the application log:

Follow this procedure to view log files:

Access the host preferences:
- From the host computer, open the LogMeIn Control Panel and follow this path: Options > Preferences > Advanced
- From a client device, connect to the host Main Menu and follow this path: Preferences > Advanced
Under Event Logs, click the View Files button. A list of available log files is displayed.
On the list, double-click the file you want to view.
- The active log file is named LogMeIn.log
- Older logs are stored with the naming convention LMIYYYYMMDD.log (example: the log file for January 10, 2009, would be LMI20090110.log)
- On a Windows host, click Download all logs in one compressed file to access all available logs in a single compressed archive

You can also set the following options:

Option	Description
Location of event logs	Define the folder where the files are to be saved. Leave blank to use the default location (the LogMeIn installation directory, typically C:\Program Files\LogMeIn).
Keep event logs for	Enter the number of days for which you would like to store log files.
Enable debug-level logging	Select this option to include system events in the LogMeIn.log file. This facilitates LogMeIn troubleshooting efforts.

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