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Pro and Firewalls

    Pro is compatible with all major security suites. Some configuration may be required to make Pro work when the host is behind a firewall.

    Important: If prompted, you must allow the host program files to communicate over the Internet for the service to function properly. For hardware firewalls, you must allow TCP port 443 traffic.
    Table 1. Software components
    LogMeIn.exe Host software
    LogMeInSystray.exe Desktop Application
    LogMeInToolkit.exe LogMeIn Control Panel
    LMIIgnition.exe Client
    LMIGuardianSvc.exe Pro Service

    Specific Knowledge Base articles cover known issues with numerous leading security products, including McAfee, Norton Internet Security, PC-Cillin, ZoneAlarm, and AOL Spyware. As a courtesy, we have provided support page links to the more popular firewall providers.

    Tip: The Community is an excellent source of information from other users.
    Article last updated: 27 September, 2022