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Pro and Firewalls

Pro is compatible with all major security suites. Some configuration may be required to make Pro work when the host is behind a firewall.

Important: If prompted, you must allow the host program files to communicate over the Internet for the service to function properly. For hardware firewalls, you must allow TCP port 443 traffic.
Table 1. Software components
LogMeIn.exe Host software
LogMeInSystray.exe Desktop Application
LogMeInToolkit.exe LogMeIn Control Panel
LMIIgnition.exe Client
LMIGuardianSvc.exe Pro Service

Specific Knowledge Base articles cover known issues with numerous leading security products, including McAfee, Norton Internet Security, PC-Cillin, ZoneAlarm, and AOL Spyware. As a courtesy, we have provided support page links to the more popular firewall providers.

Tip: The Community is an excellent source of information from other users.
Article last updated: 27 September, 2022