product icon

How do I resolve Error 10013 when connecting to a host computer?

You should change your allowed list in your firewall configuration.

When connecting to a host computer, you receive an error message that includes Error 10013.


Error 10013 is a Windows error code. More information is available from Microsoft.


Add host components to the allowed list in your firewall configuration, as described here: LogMeIn Pro and Firewalls

We also suggest allowing the host URLs listed in this article to ensure that host services are able to connect: Allowlisting and GoTo

Article last updated: 27 September, 2022