HELP FILE

Why am I being charged sales tax or VAT/GST for my LogMeIn product?

Products and services sold by LogMeIn USA, Inc. to purchasers in the United States may be subject to state and local sales tax. The amount of tax charged by LogMeIn USA depends on many factors including, but not limited to, the type of product or service purchased and the purchaser’s address. To comply with state and local tax laws, LogMeIn will apply the tax rate associated with the purchaser’s location to the invoice, if the items purchased are deemed to be taxable at that time.

VAT/GST rates may vary depending on the destination country and product type. The sale of digital products and services may be taxable in the country associated with the location of the customer. VAT/GST is charged in accordance with local legislation in each country. To comply with local tax laws, LogMeIn will apply the tax rate associated with the purchaser’s location to the invoice, if the items purchased are deemed to be taxable at that time.

For more information, please see LogMeIn's Legal Resources at https://www.logmeininc.com/legal.

About Sales Tax – Alabama

As of January 1, 2020 LogMeIn collects the simplified sellers use tax (SSUT) on sales to Alabama customers and remits the tax on behalf of Alabama customers to the Alabama Department of Revenue, under Rule 810-6-2-.90.02.

The SSUT program allows eligible sellers to collect, report and remit a flat eight percent (8%) sellers use tax on all sales made into Alabama.

If you need to apply for a refund (individuals) or a credit (business), go to https://myalabamataxes.alabama.gov/_/ and click on Request a Simplified Sellers Use Tax Refund.

For more information, please see LogMeIn's Legal Resources at https://www.logmeininc.com/legal.