HELP FILE

Update Your Billing Info

We know that things change! You can easily update your billing info online at any time.

Note: The steps below can only be completed by the billing contact of an online account. If you are not the billing contact of your account, then you will need to contact them in order to make changes. If you are the billing contact of an offline account, then you will need to contact a GoToAssist representative to cancel your plan. Please see Why can't I change my plan, cancel my account, or update my billing info online? for more information.

Change your credit card information

  1. Log in to your My Account page at https://secure.citrixonline.com/myAccount.tmpl.
  2. Under the "Billing Info" pane, click Edit.
  3. Enter your updated credit card information.
  4. Click Save Changes when finished.

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