HELP FILE

How do I contact customer support for GoToAssist Service Desk?

Our team is here for you! The resources below will answer most common questions, but if you can’t find the solution you’re looking for, we have live agents available to help. Each article on this support site has contact options at the bottom that will route you to the team members who know most about that topic.

Check the FAQs

Get quick answers with our robust library of help articles and videos. Enter your question in the search bar above or explore the categories on our support homepage.

Ask the Community

Check out our GoToAssist Service Desk Community to crowd source your question and read relevant posts from our knowledgeable experts and other users like you. You can also join the Community to post your own questions and reply to others.

Contact our team

To help us route you to the most knowledgeable agent, be sure to use the contact options at the bottom of a relevant help article or video. Prefer to be placed in our general support queue? You can use the contact options at the bottom of this page.