Step #1: Enable Multi-Factor Authentication as an account admin
Admins can enable Multi-Factor Authentication as an account-wide setting for all agents with the GoToAssist Remote Support v4 product assigned to their license. This will require end users to complete an enrollment process, and thereafter use a one-time code (generated from their linked mobile authenticator app) to sign in and host support sessions.
Learn how to enable Multi-Factor Authentication as an account admin in the classic GoTo Admin Center.
Warning: All device groups must be set to the same version & build number in order to support the use of this feature for GoToAssist Remote Support v4.
Next article: Step #2: Enroll in Multi-Factor Authentication as a user