Set Up and Run User Sync

User Sync is a service in the Admin Center. User Sync enables you to set up rules to automatically update product entitlements and roles for your SCIM-based* users in response to updates in your Active Directory.

* SCIM is the System for Cross-domain Identity Management that defines how user identities are managed across multiple systems, generally over the Internet.

User Sync is designed to be set up based on the groups defined in the Active Directory (and updated via the Active Directory Connector), enabled, and then left to run in the background as user updates are captured from the Active Directory.

Access User Sync

Now that you have installed, configured, and run the ADC v2, you can access User Sync as follows:

  1. Log in to the Admin Center at
  2. In the left navigation, select User Sync.
  3. Now you can begin creating and/or modifying existing sync rules and priorities, as well as manage custom attributes if you had added any when configuring the ADC.
  4. Once finished, toggle on the switch for the "User Sync is on" option to apply the rules and priorities.

User Sync in Admin Center running