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Welcome to GoToAssist Corporate Support

Welcome to GoToAssist Corporate Support

Type your question here, or browse topics below to view answers or reach a support agent.

  • Overview

    • Videos

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    GoToAssist Corporate Fast Chat  (02:38)

    Get introduced to GoToAssist's Fast Chat feature

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  • Installation
  • Set HelpAlert Preferences
  • Account & Billing

    • Videos

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    Billing Center - Managing Subscription and Billing  (02:56)

    Billing Center - Managing Subscription and Billing

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Articles

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User Guides & Resources

GoToAssist Corporate Overview Representative Quick Start Guide Corporate Billing Account FAQs W-9 Form
  • Host Sessions

    • Videos

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    GoToAssist Corporate Smart Code, Smart Match, Smart Box and Smart Button  (38:02)

    A full overview of GoToAssist featuring Smart Code, Smart Match, Smart Box and Smart Button portal options.

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    GoToAssist Corporate Web Mode  (06:47)

    Learn to use GoToAssist Corporate's Web Mode.

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    GoToAssist Corporate Phone Mode  (07:34)

    Using GoToAssist Corporate's Phone Mode.

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  • Join Sessions
  • Use In-Session Tools
  • Support Mobile Devices
  • FAQS & Troubleshooting

    • Videos

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    GoToAssist Corporate Windows 8  (02:38)

    Get used to using GoToAssist Corporate on Windows 8 and beyond.

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Articles

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User Guides & Resources

GoToAssist for Salesforce Installation Guide Features Overview Use the Connection Wizard
  • Get Started

    • Videos

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    GoToAssist Corporate Management Center  (04:47)

    Learn to use the GoToAssist Corporate Management Center.

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  • Manage Users
  • Manage Teams
  • Manage Portal Settings
  • Monitor Live Activity
  • Use Session Review
  • Generate Reports
  • Downloads & Integrations
  • Account & Billing

Articles

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User Guides & Resources

Management Center Quick Start Guide Whitelisting and Firewall Configuration Manage Business Hours

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