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How to View Subscription Information

    View information about your subscriptions to products and services.

    Tip: Looking for Billing history? See How to View or Change Contact/Billing Information.
    1. Go to LogMeIn.com.
    2. Log in to your account using your LogMeIn ID (email address) and password.

      Result: The Computers page is displayed.

    3. At the top of the page, click Settings and then Subscriptions.

      Result: All subscriptions to GoTo products and services that are associated with your LogMeIn ID are listed. The information displayed includes Product, Type, Start date, Expiration date, and Renewal Price.

    Tip: Here are more ways to access a list of subscriptions in Central.
    • Deployment > View all subscriptions
    • Configuration > Subscriptions
    • Reports > Report Viewer > Category (LogMeIn Licenses) > Report (Subscriptions)

    What is the difference between an account and a subscription?

    When you register your email address at LogMeIn.com, you create an account. Your email and password together make up your LogMeIn ID, which you use to log in at LogMeIn.com. Your LogMeIn ID is not valid for a host.

    To use certain services, you will be required to purchase a subscription. A subscription can expire. An account does not expire.

    Article last updated: 27 September, 2022