How to Manage Incoming Alerts on a PC or Mac
Use the Alert Viewer to view and manage triggered alerts. Triggered alerts should be acknowledged.
Who can use this feature? The Alerts feature is available for the following:
|Basic/Plus/Premier Subscription||Modular Subscription||User Permissions|
On the Computers page, computers with triggered alerts are identified with a red number signifying the number of alerts awaiting attention.
Figure 1. Triggered Alerts in Tile view
Figure 2. Triggered Alerts in Detail view
- On the LogMeIn Central Computers page, click the link showing the number of triggered alerts.
Result: The Alert Viewer is displayed.
- For any alert listed on the Alert Viewer, select the check box next to the computer name.
- Click Acknowledge Selected.
Result: The selected items are marked as acknowledged.