product icon

How to Connect Drives During Remote Control

Use the Connect Drives feature to make files on the client accessible to the host without copying or moving any data.

Get Connected

To connect client-side drives to the host, start a remote control session and click Options > Connect Drives on the Remote Control toolbar. You can turn this feature on or off at any time.

Windows only Available on Windows hosts only.

Find the Connected Drive

To access connected client-side drives, open Computer in Windows 7 or This PC in Windows 8 or 10. Client-side drives are listed as Network Drives or Drives connected from [client name].

Example: Connected Drives

You have a Spyware cleaner program saved on a removable disk (such as a USB stick) attached to the client. You want to run the Spyware cleaner on the host.

  1. Start a remote control session.
  2. Connect drives at Options > Connect Drives.
  3. During remote control, open Computer or This PC on the host.
  4. Under Network Drives, locate and run the executable file for the Spyware cleaner to run it directly from the drive attached to the client. There is no need to copy or move any files.
Remember: Some programs may require additional configuration or a license key before they will run on the host.
Article last updated: 27 September, 2022