HELP FILE

How to Add Users to Your LogMeIn Account

Invite others to access computers in your LogMeIn account.

Only LogMeIn Central users with User management permission can add users.
  1. Go to www.LogMeIn.com.
  2. Log in to your account using your LogMeIn ID (email address) and password.
    The Computers page is displayed.
  3. On the left menu, click Users > Manage. The Users page is displayed.
  4. Click Add Users.
    The Invite users to access your computers page is displayed.
  5. Enter the Email address of each user you want to invite.

    The address will be used to log in at LogMeIn.com.

    Tip: Anyone with an email address can be added as a user. A LogMeIn account is not required in advance.
  6. Optionally, add the new users to a User Group.
  7. Select Grant All Permissions to enable all user permissions and allow access to all computers in the account. To specify which permissions a user can choose, see Specifying Permissions for Users and User Groups in your LogMeIn Account.
  8. Click Send Invitation.

    You can view the invitation email by clicking Preview Invitation Email.

The invited users are sent an invitation email. They must open the invitation and click the invitation link. Any invitee who is not yet a LogMeIn user will be prompted to create a LogMeIn account. Any invitee who is already a LogMeIn user will have a new profile added to his existing LogMeIn account: User of [your "Company Name"].

Example: Inviting a user who already has a LogMeIn account

Assume that you want to invite one of your colleagues to access computers in your Central account. Your colleague already has a LogMeIn account. Once they accept your invitation and logs in, your colleague will see multiple profiles in the drop-down box in the upper-right of the LogMeIn website interface.
Important: Your colleague will not be prompted to create a new password. They will use their own (existing) LogMeIn account password.

Their original profile (for their own LogMeIn account) will be called Account Holder of [his own "Company Name" as saved on the Billing page]. Their profile for your Central account will be called User of [your "Company Name" as saved on the Billing page].

Tip: Two-factor authentication settings are applied per account. If your account requires two-factor authentication, your users will be prompted to use two-factor authentication when accessing computers in your account, even if they already use two-factor authentication for their personal account.