HELP FILE

About Self-healing Alerts

    A self-healing alert is a standard alert that you have set to automatically run a One2Many task when triggered.

    Who can use this feature? The Self-Healing Alerts feature is available for the following:
    Basic/Plus/Premier Subscription Modular Subscription User Permissions
    • Premier
    • Automation
    • Alert Management
    To make a self-healing alert, go to Alerts > Manage Alert Packages and edit or add an Alert Package as you normally would. For any Alert Rule, select When alert is triggered, also start a One2Many task.
    Tip: This option is only displayed when you have existing One2Many tasks.

    To view the results of One2Many tasks that have been run in response to triggered alerts, go to Alerts > Self-healing Alert History.

    Results can be sorted as follows:

    • Running
    • Completed today
    • Completed this week
    • Completed this month
    • All completed
    Article last updated: 27 September, 2022