Trouble saving trusted device?
When logging in to your account, you select "I trust this device, keep me logged in" but your computer is not saved as a trusted device and you are prompted to input your login credentials the next time you try to log in from the same device.
Cause
In LogMeIn Pro, if Two-factor authentication is enabled under by the Master Account Holder, the Login Policy does not allow you to save devices.
Action/Workaround
Contact your account's Master Account Holder and request that they change the Login process to Standard.
Article last updated: 27 September, 2022
