Trouble saving trusted device?
When logging in to your account, you select "I trust this device, keep me logged in" but your computer is not saved as a trusted device and you are prompted to input your login credentials the next time you try to log in from the same device.
In Pro, if Two-factor authentication is enabled under by the Master Account Holder, the Login Policy does not allow you to save devices.
Contact your account's Master Account Holder and request that they change the Login process to Standard.
Article last updated: 27 September, 2022