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HIPAA Section G – Person or Entity Authentication§ 164.312(d)

Implement a mechanism to uniquely identify users in information systems that contain or use electronic protected health information. (Required)

Access and Management: Pro, Central

  • Access to the host computer is protected by the use of separate, unique passwords for the website and the host computer.
  • Set up a Personal Password to access the host computer to verify that access is authorized.
    Tip: Open the LogMeIn Control Panel and follow this path: Options > Preferences > Security.
  • Configure an IP address lockout to prevent unauthorized remote access from a specific client computer. With IP address filtering, users can grant or prevent access for multiple IP addresses.
    Tip: Open the LogMeIn Control Panel and follow this path: Options > Preferences > Security.

Support and Collaboration: Rescue

  • The technician’s identity is defined by a unique email address, or via an SSO ID, and the technician must be authenticated.
  • Excessive number of unsuccessful login attempts (five unsuccessful attempts) will lock the account.
  • Use IP address restrictions to limit access to the Technician Console.
    Tip: Open the Administration Center, select a group, and follow this path: Settings tab > IP Restrictions (Technician Console).