One-time Emailed Security Codes

When you enable Emailed Security Code for your account, each time you log in you are sent an email containing a security code that you must enter to access your account.

Note: This feature should not be confused with two-step verification codes that you may receive via email. See Two-Step Verification.

Important: Only the Master Account Holder can use this feature.

To activate emailed security codes for your account:

Log in to your account using your LogMeIn ID (email address).
You are redirected to the GoTo sign in page.
At the top of the page, click Settings > Security.
Result: The Security page is displayed.
Under Security, select Emailed Security Code.
Enter a single email address to which a code should be sent upon login.

Tip: The email account should be accessible from a wireless device to ensure you receive the code promptly, wherever you are.
Click Save.
Result: A test security code is sent to the defined address.
Go to your email account and locate the email from LogMeIn.com Auto-Mailer with the subject Emailed test code: xxxx-xxxx.
Enter the code from the email in the Test code field.
Each code can be used only once.
Result: The Emailed Security Code feature is now enabled.

What to do next:

Upon next login to your account, you will receive an email from LogMeIn.com Auto-Mailer with the subject Your LogMeIn Security Code: xxxx-xxxx. Enter this code in the Security code field on the website when prompted.

Tip: Emailed security codes are only valid for 30 minutes.

To disable the feature, go to the Security page, clear the Emailed Security Code option, and save your change.

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