HELP FILE

One-time Emailed Security Codes

When you enable Emailed Security Code for your LogMeIn account, each time you log in you are sent an email containing a security code that you must enter to access your account.

Note: This feature should not be confused with two-step verification codes that you may receive via email. See Two-Step Verification.

To activate emailed security codes for your LogMeIn account:

  1. Log in to your account using your LogMeIn Pro ID (email address) and password.

    Result: The Computers page is displayed.

  2. At the top of the page, click Settings > Security.

    Result: The Security page is displayed.

  3. Under Security, select Emailed Security Code.
  4. Enter a single email address to which a code should be sent upon login.

    Tip: The email account should be accessible from a wireless device to ensure you receive the code promptly, wherever you are.

  5. Click Save.

    Result: A test security code is sent to the defined address.

  6. Go to your email account and locate the email from LogMeIn.com Auto-Mailer with the subject Emailed test code: xxxx-xxxx.
  7. Enter the code from the email in the Test code field.

    Each code can be used only once.

    Result: The Emailed Security Code feature is now enabled.

Upon next login to your account, you will receive an email from LogMeIn.com Auto-Mailer with the subject Your LogMeIn Security Code: xxxx-xxxx. Enter this code in the Security code field on the LogMeIn site when prompted.

Tip: Emailed security codes are only valid for 30 minutes.

To disable the feature, go to the Security page, clear the Emailed Security Code option, and save your change.