On my Mac, why do I get an Accessibility Access message?
Due to Apple's security measures, you must grant Accessibility and Screen Recording permissions to the host to be able to Remote control it.
On a Mac, the following Accessibility Access (Events) warning may appear:
"LMIGuiAgent" would like to control this computer using accessibility features Grant Access to this application in Security & Privacy, located in System Preferences. Here's how to resolve it:
Note: To make sure that you don't see this pop-up message again, you can remove the host software but then your computer will not be accessible remotely from LogMeIn Pro.
On macOS Monterey and earlier
On macOS Mojave, Ventura, and Sonoma, Accessibility Access must be granted when physically at the host. On other Operating Systems, you can change the Accessibility Access settings remotely.
- On your Mac, select the . The Security & Privacy window appears.
- Go to the Privacy tab.
- In the bottom-left corner, click the lock icon. An authentication dialog box appears.
- Log in with an Administrator account.
- Change the following settings in this particular order:
- In the left side bar, click Accessibility, and make sure the LMIGUIAgent box is checked.
- In the left side bar, click Microphone, and make sure the LMIGUIAgent box is checked.
- In the left side bar, click Screen Recording, and make sure the LMIGUIAgent box is checked.
- In the left side bar, click Accessibility, and make sure the LogMeIn box is checked.
- In the left side bar, click Full Disk Access, and make sure the LogMeIn box is checked.
Figure - Security and privacy options on macOS Mojave
Your can now remote control your Mac.
On macOS Ventura and Sonoma
On macOS Ventura and Sonoma, Accessibility Access must be granted when physically at the host or remotely connected from another source. On other Operating Systems, you can change the Accessibility Access settings remotely.
- On your Mac, select the .
- Change the following settings in this particular order:
- On the Accessibility page, enable LMIGUIAgent . When you toggle the first application's privacy option, you are prompted to enter your administrator password.
- On the Microphone page, enable LMIGUIAgent.
- On the Screen Recording page, enable LMIGUIAgent.
- On the Accessibility page, enable LogMeIn.
- On the Full Disk Access page, enable LogMeIn.
Security and privacy options on macOS Ventura and later
Your can now remote control your Mac.