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My keyboard is not working when I connect to a host. What can I do?

When connected to a remote control session, my keyboard stops working. When connected in a remote control session, the host does not receive keyboard and mouse input.


The host keyboard-hooking mechanism is interfered with by other third-party software on the client side, for example, Anti-Virus software.


  1. End your RemotelyAnywhere or Pro connection.
  2. Open the Environment Variables by navigating to Control Panel > System > Advanced System Settings > Environment Variables. The Environment Variables window is displayed.
  3. Click New... and set the following
    Name Value
    Variable Value 1
  4. Click OK.
Tip: When RC_DISABLE_KEYBOARD_HOOK is set, some input on keys such as the tab key or the Windows key is routed to the host computer.
Article last updated: 27 September, 2022