HELP FILE
My IP address has been blocked after too many failed login attempts. What can I do?
Repeated failure to enter a valid Windows/Mac user name and password can result in IP Lockout. This means you won't be able to continue to attempt to log in from the same computer until the lockout is resolved. The lockout remains in effect for 30 minutes by default.
To clear an IP address lockout, you must have physical access to the host computer.
For more information about how Pro protects your host computers, see How to Set up an Authentication Attack Blocker.