I'm using OpenDNS, why am I having trouble connecting with GoTo products?
You may encounter connectivity issues when using GoTo products with OpenDNS. This is due to OpenDNS categorizing GoTo domains as a proxy/anonymizer.
As a courtesy, we have provided workaround instructions below.
You have two options to resolve the issue.
From the OpenDNS dashboard, go to. Uncheck the web filtering for the Proxy/Anonymizer category.
From the OpenDNS dashboard, manually allowlist our domains. This is done by going to, finding LogMeIn/Hamachi related domains, and allowlisting each one of them. We do not recommend this option as you cannot wildcard allowlist entries (*.logmein.com will not work).
Note: GoTo support is unable to provide further assistance with this issue. Please visit http://www.opendns.com/ for more information configuring OpenDNS.
Article last updated: 27 September, 2022