How to Open the Windows Task Manager on the Host Computer (Ctrl-Alt-Del)
During a remote session, the Ctrl-Alt-Del key combination entered on the client will only be registered by the client.
This feature is not available during a view-only Monitor Host Screen session.
Available on Windows hosts only.
- On the Remote Control toolbar, click button.
Result: The Windows Task Manager opens on the host computer.
What to do next:
Tip: You can also use a hotkey to send the Ctrl-Alt-Del command to the host. The default is Ctrl-Alt-Insert. To change the hotkey, open the host preferences and go to and select a key combination from the Ctrl-Alt-Del hotkey combination drop-down list.
The Ctrl+Alt+Delete command is not sent. What can I do?
- Symptom
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When logging into a Windows host, you click the Ctrl+Alt+Delete icon on the remote control toolbar, but the command is not sent.
- Cause
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The most likely cause is that ESET's HIPS software on the host is blocking the host from sending the command.
- Resolution
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In ESET, change the HIPS rule settings to add exceptions for the host software. Follow the instructions on the ESET support site.