product icon

How to Change Display Resolution

Change the display resolution of the host computer to improve your remote control experience.

You can only change this setting during an active remote session.

  1. On the main remote control screen, tap the Gear (Settings) icon.

    Result: The Settings page is displayed.

  2. Tap Resolution.

    Result: The list of available screen resolution settings is displayed.

  3. Tap the preferred screen resolution.
  4. Tap Settings.

    Result: This setting is applied to the host computer.

  5. Save your settings.
Results: The new setting will be in effect. Anyone sitting at the host will immediately experience the resolution change. When you end the remote control session, the host computer's screen resolution will return to its previous state.

This setting will be remembered and applied the next time you connect to the same computer.

Article last updated: 27 September, 2022