HELP FILE

How much bandwidth is required to use Pro?

    Remote control performance depends on several factors, such as screen resolution, color depth, type of activity, available bandwidth and latency.

    • For connecting and doing non-remote control work, any always-on internet connection is sufficient.
    • For remote control, we require 1.5 Mbit/s (192 Kbyte/s) or higher connection speed on each end, as per FCC guidelines for video streaming. For optimal experience in Full HD resolution, a 2 Mbit/s (256 Kbyte/s) connection is recommended.

    The following values are valid for light office work in Full HD resolution (1920x1080 pixels), using a single monitor.

    • Media streaming, drag and drop file copy and remote printing of large documents require additional bandwidth to retain remote control quality.
    • Higher latency (above 40ms) reduces the responsiveness of the session regardless of connection speed. Mobile and microwave generally feature higher round-trip times compared to wired and WiFi connections.
    • Actual bandwidth usage may be lower than indicated, depending on your activity.
    Tip: If you are unsure of your connection speed and latency (ping), or just want to check, please go to http://speedtest.net, and run a speed test. The result is given in Mbps (Mbit/s).
    Color quality Mbit/s Kbyte/s
    Compressed (JPEG) 3 400
    High 4 500
    HD 2 256
    Sound quality Kbyte/s
    Low 4
    Medium 8
    High 16