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How does GoTo treat my Central and Pro data in accordance with GDPR

As of May 25, 2018, Central and Pro are ready for the General Data Protection Regulation (GDPR).

  • Ninety (90) days after your account is canceled, lapsed or has otherwise expired, GoTo shall delete and make irretrievable the following:
    • Data about host computers in your account
    • Configurations and settings you made while logged in to LogMeIn.com
    • Data in your account associated with users in your account
    • The email associated with your LogMeIn ID (unless maintained because you have an active subscription to another GoTo product)
  • Within Thirty (30) days after your request (which you may make at any time) GoTo shall delete and make irretrievable the following:
    • Data about host computers in your account
    • Configurations and settings you made while logged in to LogMeIn.com
    • Data in your account associated with users in your account
    • The email associated with your LogMeIn ID (unless maintained because you have an active subscription to another GoTo product)
Important: Once removed, data cannot be restored.

For more information on GDPR, see https://www.goto.com/company/trust

Article last updated: 27 September, 2022