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How do I resolve "Error Code: 2" when starting the Client?

When starting the Client, you receive this error: The system cannot find the file specified. Error code: 2.

Cause

The Client is unable to read certain connection settings used by the computer's web browser.

Action/Workaround

Ensure Internet Explorer is not running in Offline Mode.

  1. Launch Internet Explorer and open the File menu by pressing the Alt Key + F.
  2. Make sure Work Offline is not selected in the File menu.
  3. Restart the Client.
Article last updated: 27 September, 2022