HELP FILE

How can I disable one-click login for a locked host computer?

    Important: One-click login is a Windows only feature. When initiating Remote Control on a locked host computer, you may see a message similar to "unlock this computer using credentials of..."

    This box appears because you have already entered the required Windows username and password. Instead of entering the username and password again, you can click unlock. The host software will automatically log you into Windows with the same information you already entered.

    Tip: Pro subscribers can disable this option by applying a Host Preference Package: select the Allow one-click login to desktop option under the Remote Control category.
    Article last updated: 27 September, 2022