HELP FILE

Viewing a host Monitor using HTML5

    The View Monitor feature allows you to gain view-only access to a host computer's screen.

    How do I access the View Monitor feature?

    1. In Central, next to the host you want to view, click the Go to the dashboard icon .
    2. Log in using host credentials.
    3. Click View Monitor.

    How is View Monitor different from the Monitor Host Screen option?

    The View Monitor feature uses HTML5 to monitor the host screen and is less invasive than the Monitor Host Screen feature. The View Monitor feature is a proof of concept used to demonstrate HTML5 capabilities.

    I don't want my users to use View Monitor. How can I disable it?

    View Monitor uses HTML5. You can disable HTML-based remote control using a host preference package. For more information, see Disable HTML-based Remote Control.

    Is it possible to see a report on View Monitor sessions?

    Yes, View Monitor sessions appear under Session reports. See Pro Report Types.