HELP FILE

Managing Third-Party Antivirus Software

Monitor third-party anti-virus software running on LogMeIn host computers. Manage supported third-party anti-virus software (Premier only).

At a glance

For each computer covered by your subscription, you can do the following:
  • Monitor anti-virus status on the Computers list
  • View detailed anti-virus information for each supported host
  • Manage supported anti-virus software (Premier and Security only)
  • Install and activate LogMeIn Antivirus on Windows hosts (Premier and Security only)
Note: LogMeIn only displays information on viruses that your anti-virus software is able to detect. It does not display information about malware and spyware.
Who can use this feature? All subscription levels are able to view host anti-virus status. Anti-virus management options are available for the following:
Basic/Plus/Premier Subscription Modular Subscription User Permissions
  • Premier
  • Security
  • Anti-virus Management

Required LogMeIn host software

  • Windows: LogMeIn host version 4.1.1868 or higher
  • Mac: LogMeIn host version 4.1.0.5673 or higher

Supported anti-virus software

View a list of supported anti-virus software, sortable by support level, product name, version, and vendor.
Support level Description
Full support For anti-virus software that is fully supported:
  • LogMeIn can read all relevant information from the anti-virus software installed on the host
    • When virus definition was last updated
    • Threat log
    • Host's real-time protection setting
  • LogMeIn Central Premier and Security subscribers can do the following:
    • Run commands on the host to manage its anti-virus software
    • Enable real-time protection
    • Check for the latest virus definition
    • Run a full scan on the host
Partial support For anti-virus software that is partially supported:
  • LogMeIn can read all relevant information from the anti-virus software installed on the host
    • When virus definition was last updated
    • Host's real-time protection setting
  • LogMeIn Central Premier and Security subscribers may be able to do the following:
    • Run commands on the host to manage its anti-virus software
    • Enable real-time protection
    • Threat log
    • Check for the latest virus definition
    • Run a full scan on the host
Minimal support LogMeIn can only read whether or not the virus definition is up-to-date.