HELP FILE

Managing Third-Party Antivirus Software

Monitor third-party anti-virus software running on LogMeIn host computers.

For each computer covered by your Central Premier or Security Module subscription, you can do the following:

  • Monitor anti-virus status on the Computers list
  • View detailed anti-virus information for each supported host
  • Install and activate LogMeIn Antivirus on Windows hosts (Premier and Security only)

Note: This feature only displays information on viruses that your anti-virus software can detect. It does not display information about malware and spyware. For your users to have this feature available, Anti-Virus Management must be enabled under user permissions.

Required LogMeIn host software

  • Windows: LogMeIn host version 4.1.1868 or higher
  • Mac: LogMeIn host version 4.1.0.5673 or higher

Supported anti-virus software

View a list of supported anti-virus software, sortable by support level, product name, version, and vendor.

Support level Description
Full support For anti-virus software that is fully supported:
  • LogMeIn can read all relevant information from the anti-virus software installed on the host
    • When virus definition was last updated
    • Threat log
    • Host's real-time protection setting
  • LogMeIn Pro Premier and Security subscribers can do the following:
    • Run commands on the host to manage its anti-virus software
    • Enable real-time protection
    • Check for the latest virus definition
    • Run a full scan on the host
Partial support For anti-virus software that is partially supported:
  • LogMeIn can read all relevant information from the anti-virus software installed on the host
    • When virus definition was last updated
    • Host's real-time protection setting
  • LogMeIn Pro Premier and Security subscribers may be able to do the following:
    • Run commands on the host to manage its anti-virus software
    • Enable real-time protection
    • Threat log
    • Check for the latest virus definition
    • Run a full scan on the host
Minimal support LogMeIn can only read whether or not the virus definition is up-to-date.
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