HELP FILE

Managing Third-Party Antivirus Software

    Monitor third-party anti-virus software running on Host computers.

    For each computer covered by your former Central Premier subscription or current Central Base plan plus Security module, you can do the following:
    • Monitor anti-virus status on the Computers list
    • View detailed anti-virus information for each supported host
    • Install and activate LogMeIn Antivirus on Windows hosts (former Central Premier subscription and current Central Base plan plus Security module only)
    Note: This feature only displays information on viruses that your anti-virus software can detect. It does not display information about malware and spyware. For your users to have this feature available, Anti-Virus Management must be enabled under user permissions.

    Required Host software

    • Windows: Host version 4.1.1868 or higher
    • Mac: Host version 4.1.0.5673 or higher

    Supported anti-virus software

    View a list of supported anti-virus software, sortable by support level, product name, version, and vendor.
    Support level Description
    Full support For anti-virus software that is fully supported:
    • Can read all relevant information from the anti-virus software installed on the host
      • When virus definition was last updated
      • Threat log
      • Host's real-time protection setting
    • Former Pro Premier subscribers and current Base plan plus Security module subscribers can do the following:
      • Run commands on the host to manage its anti-virus software
      • Enable real-time protection
      • Check for the latest virus definition
      • Run a full scan on the host
    Partial support For anti-virus software that is partially supported:
    • Can read all relevant information from the anti-virus software installed on the host
      • When virus definition was last updated
      • Host's real-time protection setting
    • Former Pro Premier subscribers and current Central Base plan plus Security module subscribers may be able to do the following:
      • Run commands on the host to manage its anti-virus software
      • Enable real-time protection
      • Threat log
      • Check for the latest virus definition
      • Run a full scan on the host
    Minimal support Can only read whether or not the virus definition is up-to-date.
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    Article last updated: 18 November, 2022