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Account Audit Log

Use the Audit Log feature to access detailed account activity information.

  1. Log in to your account using your LogMeIn ID (email address) and password.

    Result: The Computers page is displayed.

  2. At the top of the page, click Settings > Account Settings.

    Result: The Account settings page is displayed.

  3. Under Audit log, click view.


    The Audit log window is displayed.

  4. Select an event type and time period to filter audit information.

    The audit log preserves events related to the following account activities and settings:

    • Login Initiated
    • Login Failed
    • Two-step verification successful
    • Two-step verification failed
    • Login successful
    • Logout
    • Password confirmation successful
    • Password confirmation failed
    • Two-step verification enabled
    • Two-step verification disabled
    • Two-step verification settings changed
    • Password reset requested
    • Password reset successful
    • Password change successful
    • Password change failed
    • Account email change requested
    • Account email change successful
    • Account email change failed
    • Email notifications settings changed
    • Email notifications recipients changed
    • Social account connected
    • Social account disconnected
    • Product updates emails enabled
    • Product updates emails disabled
    • Name changed
    • Timezone changed
    • Language changed
    • Trusted device expiry changed
    • Trusted device added
    • Trusted device revoked
Article last updated: 27 September, 2022