What is a 403 Forbidden Error?
There are a few different possible solutions to a 403 error that are known.
- There are 2 Internet connections running simultaneously
(a laptop with an active wireless connection and an active wired connection). To resolve this:
- Go to .
- Right click the connection you would like to disable and select Disable.
- You will need to reboot the computer for the change to take effect.
- The HOSTS file on the host computer is incorrect
Make sure that 127.0.0.1 is part of the HOSTS file. To do this:
- Go to and type in "C:\windows\system32\drivers\etc\hosts" without the quotes.
- Open the hosts file with notepad.
- You will see a line towards the bottom of file that reads: "127.0.0.1 localhost".
- If this line does not exist, add the line to the file and save the document
- It could be caused by the Denial of Service filter on the host computer
To check this:
- Open the Toolkit on the host computer.
- Go to the tab.
- Click the Show Details button under the Denial of Service Attack Blocker.
- Uncheck the box next to Active and click OK and close the toolkit.
- Install the software to a different directory other than C:\Program Files\LogMeIn
- If you are doing this in the MSI installer just change the directory to anything else during the installation process. If you are doing this in a command line install the install line should look like logmein install -path "C:\logmein"
Article last updated: 27 September, 2022