HELP FILE

Log In to Your Account

When you create a new account, or receive notification that you have a new OpenVoice account through your company, you can use your email address and password to access the applications.

There are two types of login for OpenVoice accounts:

  • LogMeIn ID accounts – users (and companies) who access LogMeIn products directly. This is the majority of accounts.
  • Company ID accounts – users in a Single Sign-On (SSO) company framework. The Use My Company ID login is only available if your system administrator has configured it for your account.

For additional information on setting up Single Sign-On for your organization, see:

  • Review the Enterprise Sign-On user provisioning and access strategy
  • Define your company in the Organization Center (Documentation | Login)
  • Set up SSO Integration

This article covers:

Log in to your account

1. Go to https://global.openvoice.com.

2. Either enter your OpenVoice ID (i.e., the email address and password created during sign up), or if you are on a company SSO account, click Use My Company ID and enter your company email address.To have your information stored for the next 30 days, enable the Remember me check box.

If you use the wrong page, you'll get an error message and can switch pages.

OpenVoice ID Login

OpenVoice Company ID Login

3. Click Sign In.

4. Once you receive your OpenVoice credentials, you can begin using OpenVoice's Audio Services. This includes:

  • Schedule and manage conferences
  • Web Controls to manage conferences
  • Review and download recordings
  • Set conference preferences
  • Download the Outlook Plugin and schedule conferences using your Outlook calendar
  • View minute usage

5. If you want to access your personal account settings once you are in the account, choose My Account from the options menu.

Forgot your password?

1. Click on the Forgot Your Password? link on the login page.

2. Enter your login email address and click Continue to reset your password.

3. Soon you’ll receive a Forgot Your Password email. Click the link inside to create a new password.

4. You can also change your password from the options menu if you are logged in.

Log in to the Admin Center

If you are an account administrator, you can log into the Admin Center directly.

1. Go to https://admin.logmeininc.com.

2. Either enter your OpenVoice ID (i.e., the email address and password created during sign up), or if you are on a company SSO account, click Use My Company ID and enter your company email address.

If you use the wrong page, you'll get an error message and can switch pages.

3. Click Sign In.

Why are we lost?

There are occasions when the OpenVoice authentication service cannot tell where you intended to go. This can happen, for instance, if you are already logged in and attempt to log in again. The page, You're not lost - we're lost, provides links to LogMeIn product accounts. If you do not have one of the products and click on the link, you are offered the opportunity to start a Trial account.

Want an OpenVoice account?

Contact our Sales team by email or phone. Click here for more information!