Official GoToAssist Service Desk Help and Support - GoToAssist Service Desk Support

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Configuration Items & Management Set Priorities and SLAs for Incidents Manage Users & Admins

Get Started

Learn the basics of setting up your account and customer portal

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User Guides & Resources

Free Live Training Quick Start Guide Enable Beta Features Post Messages to Users

Explore Features

Learn more about using service and record management

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User Guides & Resources

GoToAssist Service Desk API Guide Import Multiple Incidents Use the iOS App

View Account & Billing

Learn about subscription plans, billing, and the Admin Center

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Self Registration via Active Directory Authentication Allowlisting and Firewall Configuration SAML Signing Certificate W-9 Form

Resources

Sign In What's New Community Free Live Training

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User Guides & Resources

Free Live Training Quick Start Guide Enable Beta Features Post Messages to Users

Articles

User Guides & Resources

GoToAssist Service Desk API Guide Import Multiple Incidents Use the iOS App

Articles

User Guides & Resources

Self Registration via Active Directory Authentication Allowlisting and Firewall Configuration SAML Signing Certificate W-9 Form

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