Welcome to My Cases Beta!
You can now easily and securely view your support cases submitted after October 1, 2020 in one place!
See case details with simplified statuses, review emails from agents, add new comments and attachments, and more!
We will be rolling out updates to this capability over the next several weeks, so please check back to see the new capabilities we have to offer.
Hi! Welcome to GoToAssist Remote Support v4 Help
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My Cases
Case Number
Looking to Create a Case? Type your question above to view answers and have the option to create a case or contact support.
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Case History
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