Starting on July 8th, RescueAssist will rejoin the GoToAssist family as GoToAssist Remote Support v5!

Learn how this impacts you Try it now
product icon See related products

Hi! We are here to help you.

Type your question here, or browse topics below to view answers or reach a support agent.

Popular topics:
GoToAssist Expert for Windows GoToAssist Expert for Mac GoToAssist Customer Standalone for Windows

Vanwege de coronarichtlijnen heeft onze klantenservice het momenteel erg druk. Hierdoor moeten onze klanten veel langer wachten dan we graag zouden zien. Daarom moedigen we u aan om onze supportartikelen en tutorials te bekijken voordat u belt. Vaak kunt u uw antwoorden hierin sneller vinden.

Meer weten over werken op afstand Ontvang ondersteuning bij uw omgang met het coronavirus Nieuwe gebruiker? Begin dan hier!
  • Overview

    • Videos

    Video Thumbnail

    GoToAssist Technician Quick Start  (03:45)

    Learn about the GoToAssist Remote Support options.

    Browse all videos
  • Installation
  • Set Up Unattended Support

    • Videos

    Video Thumbnail

    GoToAssist Remote Support Unattended Support  (01:38)

    Setting up an unattended computer with GoToAssist.

    Browse all videos
  • Use the Dashboard
  • Set Up Salesforce Integration

Articles

View more

User Guides & Resources

Free Live Training Explore First-Time User Resources Agent Quick Start Guide for Windows Agent Quick Start Guide for Mac
  • Host Sessions

    • Videos

    Video Thumbnail

    GoToAssist Remote Support Attended Support  (01:40)

    Learn to use Attended Support with GoToAssist Remote Support.

    Browse all videos
  • Join Sessions

    • Videos

    Video Thumbnail

    GoToAssist Remote Support Customer Quick Start  (04:22)

    Getting started with GoToAssist as a customer.

    Browse all videos
  • Host Unattended Sessions
  • Use In-Session Tools
  • Use the Mobile Apps
  • Use GoToAssist Seeit

    • Videos

    Video Thumbnail

    GoToAssist Remote Support SeeIt  (03:52)

    Learn about GoToAssist and "SeeIt" in action.

    Browse all videos
  • FAQs & Troubleshooting

Articles

View more

User Guides

GoToAssist Salesforce Integration Guide Customer User Guide for Windows Customer User Guide for Mac
  • My Account

    • Videos

    Video Thumbnail

    GoToAssist Remote Support Two Factor Authentication  (01:30)

    Learn about using two-factor authentication with GoToAssist Remote Support.

    Browse all videos
  • Admin Center

    • Videos

    Video Thumbnail

    LogMeIn Administration Center - Add Users  (02:43)

    Invite software users and create settings templates

    Browse all videos
  • Billing Center

    • Videos

    Video Thumbnail

    Billing Center - Managing Subscription and Billing  (02:56)

    Billing Center - Managing Subscription and Billing

    Browse all videos
  • Subscription Plan
  • Enterprise Sign-In
  • Active Directory Connector

Articles

View more

Resources

Whitelisting and Firewall Configuration SAML Signing Certificate W-9 Form

Not what you were looking for?Browse all products

Beoordeel
uw
ervaring