Remote Printing Output is Mirrored
There are multiple ways to resolve this problem, depending on your configuration.
Tip:
- Watch the video tutorial of troubleshooting remote printing issues here.
- Not sure what the difference is between local and remote printing? See this video.
Remember: A former Plus or Premier subscription, or a current Base module subscription is required to use this feature. You must have the Allow full Remote Control permission enabled to use this feature.
Turn on Force Bitmap Printing
Before you begin:
Turn off display acceleration
Change your remote control method to Java
- From a client computer, connect to the host Main Menu.
- Click the arrow next to Show Detailed Mode (or "classic view") in the top left corner of the menu.
- Click the icon to the left of the Remote Control option.
- Select Java.