HELP FILE

Problems updating?

    When trying to start a new meeting, join.me notifies you that an update is in progress. The update seems complete, but join.me closes and your meeting does not start. When attempting to start another meeting, join.me tries to update again.

    Symptoms

    When trying to start a new meeting, join.me notifies you that an update is in progress. The update seems complete, but join.me closes and your meeting does not start. When attempting to start another meeting, join.me tries to update again.

    Solution

    1. Uninstall the join.me desktop app.
    2. Install join.me by either:

    The desktop app is downloaded and installed.