HELP FILE

Play recordings

Play recordings directly from join.me storage.

Recordings are saved in mp4 format and should play on most devices.

Legacy recordings were saved as WebM and are NOT converted automatically.

  1. Log in to your PRO or BUSINESS account at https://join.me/.​
  2. At the top of the page, click Recordings. A list of recorded meetings is displayed.
  3. If you want to play a legacy recording saved as WebM:
    • If you're using Chrome, Firefox, or Opera as your browser, the recording plays in your browser's video player.
    • If you're using Windows Media Player, you can install a codec provided by Google here: https://tools.google.com/dlpage/webmmf/.
      Note: There are also many media players that play WebM files natively, such as VLC Media Player. The WebM Project has a great list here: http://www.webmproject.org/users/.
    • On iPad, iPhone, and Android, make sure you have an app that can play WebM files, such as VLC media player. Once you have a WebM player, download the recording you want to view and use Open in... to watch it.
  4. Click the recording you want to play.