HELP FILE

Error: This copy of join.me is damaged

Symptom

When starting the join.me desktop app on a Mac, you see the following error message:

This copy of join.me is damaged and can't be used. You should move it to the Trash and download a fresh copy.

Solution

Download the installation files again and use your Mac's Archive Utility tool to unzip the package. Follow the on-screen instructions to install.
Important: You must use your Mac's Archive Utility tool to unzip the package. Do not use a third-party archiving tool to unzip the installation files.

For help using the Archive Utility, read this article.