HELP FILE

Easy Call-In on mobile

    You no longer have to dial a number to call into a conference. Use your mobile to dial in by simply tapping a notification or scanning a QR code.

    • Easy Call-In is only available in Personal URL meetings
    • You must have a valid SIM card

    You can use Easy Call-In in the following ways:

    Easy Call-In using the join.me mobile app

    • System requirements:

      Depending on your mobile, you need either of the following:

      • join.me iOS application 5.6.0 or higher
      • join.me Android application 4.8.0.1242 or higher
    • You must use the join.me mobile application with the same account you used to join or host the meeting.
    • join.me must have the rights to send notifications and make calls.
    1. Start a meeting in your desktop or browser app.

      Result:

      You automatically receive a push notification on your mobile device.

      Tip: Haven't received the notification? Make sure join.me has the rights to send notifications and make calls.
      iOS
      Check your settings at Settings > Notifications > join.me.
      Android
      Check your settings at Settings > Apps > join.me.

    2. Tap the notification to call into the meeting audio.

      Tip:
      • Missed the notification? In the desktop app click Send me details to receive a new notification.
      • The Send me details button is disabled? Make sure you have logged in to the join.me app with the same account you used to join or host the meeting.

      Result: A number selector dialog is displayed.

    3. In the dialog, select the number to call.

      Tip: By default, join.me offers contact numbers based on your location and call history. Tap More numbers to see all your contacts.

      Important: International call rates may apply if you select an area code different from your own.

    Easy Call-In using a QR code reader

    • Your mobile device must be able to scan QR codes.
      Tip: Download a third-party QR code reader if your mobile cannot scan QR codes by default.
    1. Start a meeting in your desktop or browser app.
    2. Click Call via phone in the Audio pop-up window.
    3. Select the correct area code before scanning the QR code.

      Important: International call rates may apply if you select an area code different from your own.

    4. Use your mobile device to scan the QR code.