How to Add Users to Your Account
Invite others to access computers in your account.
Results: The invited users are sent an invitation email. They must open the invitation and click the invitation link. Any invitee who is not yet a user will be prompted to create an account. Any invitee who is already a user will have a new profile added to his existing account: User of [your "Company Name"].
Are you looking to remove users from your account?
On the
page, select the users you want to delete and click Delete Users at the top of the page.Deleted users won't be able to access computers under your account, but they will still be able to access computers under their own accounts. In other words, you can't and won't delete their LogMeIn Pro accounts.
Frequently Asked Questions
- Can I make another user the master account holder of my account?
- No. To change the master account holder, you must contact us by selecting Customer Support on this page.
- Why can't my User see any of the computers I have assigned to them?
-
Your users may complain that they can't see the correct computers in your account.
This happens when they are using their own Account Holder profile rather than the User profile that gives them access to your account.
Ask your user to log in to their account and select the proper user profile from menu in the top-right of LogMeIn Pro. Their user profile should be similar to this:
User of [your "Company Name"]
- Can I withdraw an invitation?
- Yes. In LogMeIn Pro, on the Users page, click the Delete icon next to t he user you no longer want to invite.